One-Year Limited Warranty

We stand behind the quality of our products with a one-year limited warranty from the date you receive your order. If your product malfunctions due to defects in materials or workmanship during this period, we will repair it or replace it with an identical model at no charge—so you can shop and use with confidence.

Conditions for Warranty Coverage 

Proof of Purchase

You must provide a valid order number or original sales receipt/invoice.

Proper Use & Care

Coverage applies only to products used and maintained in accordance with our user manual. Misuse, abuse, accidental damage, or unauthorized modifications are excluded.

Original Packaging & Accessories

When submitting a claim, please include the product’s original packaging and all supplied accessories to help us process your request efficiently.

Timely Claim Notification

Contact us within 1–2 business days after discovering a defect. Delayed notifications may affect your eligibility for warranty service.

For assistance, please email support@newkitchenlab.com. We’re here to ensure your satisfaction!